Privacy Policy

This Privacy Policy explains how House of Vine Egret (“we”) handles personal information when you visit vine-egret.forum or contact us in Vienna, Austria.

Processing follows the GDPR and Austria’s Datenschutzbehörde (DSB). We use data to answer messages, arrange visits or services, and keep the website secure.

Information we collect

Contact forms and email to [email protected] provide your name, email, optional phone, and message text. Technical logs may store IP address, browser type, and timestamps for security and troubleshooting.

Use and sharing

We use details only for your request and ordinary studio or shop operations. We do not sell personal data. Analytics cookies run only if you accept them in the cookie banner Settings or Accept choice.

Retention and rights

We keep messages as long as needed for the request and ordinary records, then delete or archive them securely. Under the GDPR and Austria’s Datenschutzbehörde (DSB) you may request access, correction, deletion, or restriction, and you may complain to the competent authority in Austria.

Write to 21 Cedar Lane, Vienna or email [email protected]. Phone +43 1 988 3966. Last updated: 14 August 2026.